In Outlook 2010, the options will be shown on the Home tab. Once you have re-enabled the add-in, restart Outlook to get your Ribbon buttons or Toolbar back. If it is not listed there either, click the “Add…” button in the COM Add-Ins dialog and point it to the following location Ĭ:\Program Files\WebEx\Productivity Tools\ptolkadd.dllĬ:\Program Files (x86)\WebEx\Productivity Tools\ptolkadd.dllĬ:\Program Files\WebEx\Productivity Tools\ptolkadd64.dll If it is listed here, select it and click on Enable. You’ll find this option in the Add-ins section of Outlook 2007 and Outlook 2010 or under Help-> About Microsoft Office Outlook-> Disabled Items… in Outlook 2003. In case the add-in got disabled because of a crash, then it could also be listed under Disabled Items. WebEx Productivity Tools is listed as a COM Add-in. If the WebEx Toolbar or Ribbon buttons still do not show, you must enable the add-in in Outlook in the usual way. The WebEx add-in will not be available in Outlook. Without Outlook being enabled in the WebEx Settings,
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